If you have made your purchase online, the term for changes and returns is 7  days from the date of receipt of purchase.

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The payment will be made to the original payment method that you used for the purchase once the merchandise is received. Remember that exchanges and returns can only be made in the same country/region in which the items were purchased.

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Special conditions for changes and returns of some items:

• Clothing:  You must bring the original label and packaging intact.